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How Outrigger Hotels and Resorts increased significantly their website conversion and direct revenue

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Overview

As competition with third party sites gets tougher, Outrigger Hotels and Resorts – a true innovative hospitality brand – knew they needed to look for ways to support and grow their direct channel.

By leveraging THN’s and The Guestbook’s set off online tools, the brand has been able to give users that extra incentive they needed to complete their bookings, increasing website conversions and ultimately, boosting direct revenue.

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The results

The combination of both powerful tools helped Outrigger Hotels and Resorts to capture guests at every step of the booking funnel, seeing a clear improvement in the level of engagement of their website visitors.

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Download the full case study to discover how Outrigger Hotels and Resorts increased their direct bookings while attracting, converting, and retaining more guests than ever before...

Topics include:

  • THN’s tools in action
  • Guestbook’s tools in action
  • The rollout
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“The combination of THN and The Guestbook worked wonders for us. With the easy-to-use nature of both products, we were able to create targeted offers, streamline bookings and maximize revenue beyond our expectations."

Karen Codilla – Revenue Manager and Distribution, Outrigger