Personalize. Engage. Convert.

As travel and hospitality continue to be impacted globally, hotel brands are having to search for creative ways to win back their fair share of direct bookings.

That's why we've put together this guide. Based on our experience working with thousands of hotel clients worldwide, we've compiled a whole host of tips and practical examples of how to reshape the online guest experience within today's context and boost direct booking conversions to support your end-of-year recovery.

Highlights:

• How to reassure your hotel website visitors
• Seasonal messages and timely offers
• Hyper-targeted content that resonates with guests
• Personalization strategies for mobile
• Direct booking quick wins