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loyalty_IconMOBILE APP PERSONALIZATION

Personalize your hotel's app experience 

Your hotel app is home to your most loyal and valuable guests. Personalize their experience to boost direct revenue with the first personalization solution for hotel apps.

 

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Proven message formats, now in your hotel's mobile app

With The Hotels Network, you can now use the same formats that successfully drive direct bookings on desktop and mobile web, fully adapted for in-app experiences.


All your personalization campaigns across web and app can now be managed from a single, intuitive platform.

Hospitality-specific targeting  adapted to mobile user behaviors

Use real-time data like loyalty tier, stay stage and market demand combined with other behavioral targeting options to trigger the most relevant messages at key moments in app user journey. 

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Designed to be simple, flexible, and scalable

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o your release or approval cycles)

 

Straightforward integration with no heavy tech lift

Just add our lightweight SDK to your mobile app and start personalizing guest experiences right away. No need for major app changes or continuous developer support. 

 

Unified Campaign Management in the THN Platform 

Mobile app personalization is as easy to set up, launch, and track as web campaigns—all within one streamlined, user-friendly platform.

The first personalization solution for hotel apps

 

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Strengthen loyalty

Engage loyal members with exclusive perks tailored just for them

 

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Grow revenue

Boost app bookings with personalized offers and real-time price comparison

 

 

 

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Increase ABV

Increase upsell revenue at key moments in the guest journey (upgrades, spa, F&B)

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KITT, AI Receptionist: instant support anytime

Let your AI-powered receptionist handle user questions instantly 24/7, provide personalized answers, and guide app users to complete bookings.

 

Now fully adapted for in-app experiences, KITT Chat is available in 50+ languages and can be customized to match your hotel's tone of voice for a consistent brand experience.

 

 

Your hotel mobile app users deserve this

Talk to our team to see how mobile app personalization can help you improve user experience for your most loyal guests and drive direct revenue for your hotel